I'll email you your tracking number as soon as it's available.

If you followed our photo guidelines, then yes your photo is very likely good enough to use.

I accept all cancellation requests made within 24 hours of placing the order, no questions asked. Any cancellation request sent after this 24 hour window will be accepted at our discretion. If accepted, you will be subject to a 20% cancellation fee. Orders that have been sent to print cannot be cancelled under any circumstance

I cannot offer returns because of customized nature of art products we produce. Your artwork is your personal and unique product with your pet.

I can only remove small accessories, that are not covering important details.

Once I send you the portrait, you will have the chance request unlimited revisions. Though, there are some restrictions. Possible revisions: Small color changes Adjusting the the size of elements in the portrait Adding more or removing graphics like flowers, feathers etc. Adding more or removing watercolor splatters/washes Revisions that can not be made: Changing the reference photo of the pet Changing the style of the portrait (for example from Watercolor to Color Splash)

No, I can add pet's together from separate photo's.

I we can create a portrait of cats, horses, any pet, no problem at all. I've created artwork of all different types of pets.